Privacy Policy

TAI NYC (operated by TAI Chiropractic PLLC; “we,” “us”) handles the personal information of people who use this website or contact us or book an appointment according to the policy below.

1. Information we collect

  • Your name, contact details, and message when you contact us by text, phone, or email
  • Your name, date of birth, email address, phone number, and reason for visit when you book online (drchrono)
  • Your address, insurance details, and other information you enter in the patient portal (OnPatient) after booking
  • Information about how you use this website collected through analytics (pages viewed, date and time, approximate location, and device type)

2. How we use it

  • To respond to inquiries and to confirm, schedule, or change appointments
  • To provide care, maintain clinical records, process payment, and prepare documents for insurance reimbursement
  • To understand how this website is used and to improve it

We do not use personal information for any other purpose.

3. Sharing with third parties

We do not share personal information with third parties except with your consent or when required by law.

4. Third-party services

We use the following services. Each handles information according to its own privacy policy.

  • Google Analytics (website analytics): collects usage information with cookies and does not include information that identifies you personally. You can opt out with the Google Analytics Opt-out Browser Add-on.
  • drchrono / OnPatient (online booking, patient portal, clinical records)
  • Google Maps (map shown on this website)
  • Cloudflare (website delivery and security)

5. Cookies

This website uses cookies for analytics and security. You can disable cookies in your browser settings, but some features may not work correctly.

6. Email and text messages

Email and text messages cannot be guaranteed to be fully private. Please do not send detailed symptoms, medical history, or insurance numbers by email or text. Share them through OnPatient or at your visit instead.

7. Security

We take reasonable and appropriate measures to protect personal information against loss, misuse, or unauthorized access, disclosure, or alteration.

8. Access, correction, and deletion

If you ask to see, correct, or delete your personal information, we will verify your identity and respond in accordance with applicable law. Please contact us using the details below.

9. Changes to this policy

We may update this policy as needed. Changes take effect when they are posted on this page.

10. Contact

TAI NYC (TAI Chiropractic PLLC)
119 W 57th St, Suite 212, New York, NY 10019
Phone & text: 212-931-8544
Email: info@tainyc.com

Effective date: October 23, 2026